Answers to questions

Do you work on a non-cash basis?

Payment by non-cash settlement is possible by invoice through any branch of the bank (for legal entities and individuals) or by Visa, MasterCard plastic cards directly through Demoda.in.ua

When will I receive my order?

Preliminarily, the delivery date of the order is indicated on the product page on the website. The delivery time is approximate and depends on the situation in your region and logistics connection.

Is there a fitting?

You can try on the product when delivered to the Novaya Poshta branch, during courier delivery; You pay for the product only if you decide to buy it; When trying on, please treat the product with care and do not allow it to be damaged or soiled. Try to use a sock or trace, as well as a shoe horn for trying on.

What to do if the product is damaged or was it not brought at all?

When receiving the ordered product, we advise you to check its integrity and damage. In case of damage, you need to file a claim with the delivery service on the spot. In the event that the product is delayed, you can contact us in the chat, Messenger that is convenient for you or by phone 0 800 800 800.

Can I exchange or return the purchased product ?

The exchange and return of goods purchased on Demoda.shop is carried out in accordance with the "Law on the Protection of Consumer Rights". You can find the details of product exchange and return on the website in the section "Warranty/Return". The warranty period is indicated on the product page and in the accompanying documentation.